When adding a new user to your Console, you will need to attribute a role.
There are 4 roles at the moment:
- Agent
- Editor
- Supervisor
- Admin
Each role gives different levels of permissions to the Console:
| Role | Permissions' levels |
| Agent |
Have access to the following menus: - Dashboard - Inbox Menu - Contacts Menu |
| Editor |
Have access to the following menus: - Dashboard - Inbox Menu - Contacts Menu - Chatbots Menu |
|
Supervisor
|
Have access to all menus, except the "Settings" Menu |
|
Admin
|
Have access to all menus in the Console |