How the new version of Aplysia uses GPT
The new version of Aplysia OS uses the now famous Generative Pre-training Transformer (GPT) technology – a large language model developed by OpenAI.
Such models have revolutionised natural language processing in recent years allowing machines to understand and generate seemingly human-created text with unprecedented accuracy.
These AI models learn to generate text by identifying patterns in massive amounts of text data, resulting in their capability to produce output indistinguishable from one written by a human.
We increase efficiency by being capable of filtering available information about the hotel to provide a direct specific answer to guest queries. If the guest wishes to access further information, they can do so by clicking on a clearly labelled button
See below:
Advantages
Less manual work
Set up answers to FAQs with quick inputs, covering all their properties’ information with some simple clicks or by importing data from external sources (website, digital documentation…)
Better answers
With the power of GPT-4, conversations will be more efficient as the answers get refined to specifically address the customers’ questions, thus avoiding showing big chunks of text based on pre-defined FAQs.
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