Default generic answers have been created to be part of the chatbot flow and reply to comments or questions from the users that are not related with hotel information or FAQs.
These answers can, however, be changed by you in the FAQ section under the menu "Generic responses".
Console: Chatbots > Select your chatbot > FAQs > Generic responses > choose the property
Default Generic Answers
See below all generic answers that will be provided by the chatbot, if you don't edit them in the Generic Answers in the FAQ section.
Chatbot
Don't want to book
Everything alright
Frustrated
Goodbye
Have a question
How are you
No problem
No response
Stop messaging
Thank you
Who are you