Keyboard shortcuts (hotkeys)

Available for all subscriptions

To increase productivity, the Console has the following keyboard shortcuts at your disposal:

  • Close conversation: Ctrl + Alt + C
  • Open conversation: : Ctrl + Alt + O
  • Export conversation to PDF: Ctrl + Alt + D
  • Mark conversation as read: : Ctrl + Alt + R
  • Mark conversation as unread: : Ctrl + Alt + U
  • Open canned responses: : Ctrl + Alt + Q
  • Insert line break in new message: "Alt + Enter"  or  "Shift + Enter"