Messaging campaigns: Create one-time campaigns

On the “list of campaigns” tab, click on the button on the top right “New campaign” and select the option “one time”

A new area will open in the console for you to start building the one-time campaign. 

After you add an internal title on top where it says “Insert title here” (only visible in the console, not for the guest), there are 3 different tabs:

Message

1. Select the chatbot

2. Select the channel

3. Configure content

   1. You need to select a template (pre-approved) by language

   2. Add variables (if applicable)

Example below: 

Targeting

One time campaigns can be sent to guests by using a list of contacts that needs to be uploaded in the “targeting” section.

This list must follow certain rules that are explained in the console for you to follow, see below:

• One file import per campaign

• Limit of 2500 contacts per file (maximum size 1024kB)

• File type: CSV > must contain the following columns:

  • 1st column: Name

  • 2nd column: Email address

  • 3rd column: Phone number (with country code)

  • 4th column: Language code (should obey the two-letter code ISO 3166, alpha 2)

Schedule

You need to schedule when the campaign should be sent:

1. Select the date

2. Select the timezone

3. Select the time (according to timezone previously selected)

Once all tabs are filled in, click on the button "“create campaign” on the bottom right side of the screen

Once created, the campaign will be displayed in the list of campaigns table