Basic

What is included in a Basic Plan?

The Basic plan is meant to provide answers to frequently asked questions (FAQs) 24/7 with the objective of automating +85% of common guest queries

Setup 

Our onboarding team will set up the console and send you an email with:

• Console access 
• Widget script to be installed in all pages of the website
• Booking pixel to be installed in the confirmation page of your online booking engine

Key Features

Pre-Stay chatbot 

• Booking flow with direct link to booking engine 

Inbox 

• Reply to conversations transferred to the console 
• Assign agents to a conversation
• Filter conversations 
• User Profile information
• Add internal notes to conversations 
• Send attachements 
• Mark conversations as read/unread
• Report conversation as a spam
• Search conversations

Contacts

• Contact List
• Add new contact 

Reports 

• Basic Reporting 

Chatbot 

• 25 Standard FAQ topics
• 3 languages supported by the chatbot 

Channels 

• Website 

Widget 

• Customize widget

Settings

• Create unlimited agents 

Personal Settings

• Edit your notifications 

Support Level

1. Help Center 
2. Chat with our support team
3. Write an email to our support team

Want to upgrade?

Send us an email