Turn on/off the widget

In the Console, you can control if the widget is visible or not on the websites where you have it installed.

Turn on/off the widget on demand

To turn on/off the widget at any moment:

• In the Console, go to the 'Widget' section;
• Locate and select the widget which you want to turn off;
• Click on the toggle to turn the widget on or off  (it turns on or off the widget instantly, no need to save your changes).

Schedule the widget to turn on/off automatically

Available for Pro, Premium & Entreprise subscriptions only

You can schedule certain times or days to automatically turn on or off the chat widget on your website.

Schedule active and inactive times

To schedule hours and/or days of the week to turn off the widget:

• In the Console, go to the 'Widget' section;
• Locate and select the widget in which you want to edit the schedules;
• Go to the 'Schedule' tab;
• Add the hours when the widget should be enabled (turned on) and in which weekdays;
• To add a different schedule in other weekdays, click on the  button;
• Click 'Save changes'.

Schedule inactive dates

For certain specific dates, you may want the widget to be disabled during the entire day (e.g., holidays). In those cases, add the day to the list 'Days in which widget is offline':

• In the Console, go to the 'Widget' section;
• Locate and select the widget in which you want to edit the schedules;
• Go to the 'Schedule' tab;
• Select a date in the dropdown when the widget should be disabled (turned off);
• To add another date, click on the  button;
• Click 'Save changes'.