WhatsApp: Buy a new number

See below the process to buy a phone number to be used in the HiJIffy console. 

Note: For any requirements/limitations - read this article. 

First steps: 

1. FIll in the WhatsApp client terms - click here

Mandatory to move forward, as we are transferring a WhatsApp number via a provider (Twilio) - you need to authorize HiJiffy to do it for you. 

2. Send to the onboarding specialist your Facebook Business Manager ID + printscreen

Access: business.facebook.com/settings/info

Captura de ecrã 2024-03-25 114439

We need access to this number, so that our provider Twilio can verify your business and approve the WhatsApp number

Your onboarding specialist will send you an email with the next steps to follow (after a few days)

1. Approve Twilio request on your META account 

Access: business.facebook.com/settings/requests

approve

2. Start the verification of your META account + printscreen 

Access: business.facebook.com/settings/security

security

  • Once you finish the verification process, it should be "In review". 
  • If your META account is already verified, the whatsapp approval process will be faster.

It is very important to send a printscreen to your onboarding specialist, as shown below: 

verified

Your onboarding specialist will let you know once the numbers are approved and added to the HiJiffy console 

We will provide you the WhatsApp number of each property, as well as the QR Code.