FAQs: Airbnb Channel

Can I connect two separate Airbnb accounts under one HiJiffy client? No, one Airbnb connection per client. Use Airbnb's co-host feature to consolidate listings under one account, or set up a second HiJiffy client account.

Does a co-host need full access to the Airbnb account? No, messaging permissions are enough.

I re-listed a property on Airbnb. Will it show up in HiJiffy automatically? Yes, refresh the page and it will appear in the listings table.

Does the Knowledge Base import flag conflicting information (e.g. two different check-in times)? No. Imported content is merged without prioritising one source over the other, review your document after importing and resolve conflicts manually.

I have a building with many apartments. Can I set them all up in bulk? Not yet, each listing is set up as its own property, one at a time.

Does a newly created property copy my main property's document? No, new properties start empty. Import the listing's own content from Airbnb or copy from your main document.

Will connecting HiJiffy disconnect my other Airbnb-connected tools? It shouldn't, though this depends on the permissions your other providers use.

Can I use canned responses on Airbnb like on other channels? Yes.

Does setting up Airbnb properties affect my campaigns or other channels? No, the Airbnb setup is fully separate and changes nothing elsewhere.