What to do if you stop receiving Facebook and Instagram messages in your console
1- Go to the Channels Menu in your console
2- Select the Facebook Messenger tab and choose the property that stopped working (you must choose the FB Messenger tab even if only Instagram stopped working)
3- Start by Disconnecting the Facebook Page and Save Changes
4- Go to the Instagram channel and unsubscribe the Instagram pages as well
5- After this is complete for both channels, go back to the Facebook Messenger channel and click the 
button and you will be taken to Facebook permissions
6- Make sure you are in the correct page on the top right hand side and continue as yourself
7- Select your "Current Business" and click "Continue"
8- Select the correct Facebook Hotel Page(s) you want HiJiffy to have access to and click "Continue"
9- Then, select all the Instagram Accounts you want HiJiffy to have access to (if any) and click "Continue"
9- After you made the correct selection, hit "Save" and then "Got it" and you will be redirected to your console again
10- Again, in the "Channels" menu, go to Facebook Messenger and connect the correct page to each channel by clicking "Choose Facebook Page"
11- On each channel, you will be able to see the correct page - simply click "subscribe"
12- Do the same procedure on the Instagram channel
12- Review Teams and Properties and don't forget to save changes!