The Premium plan is the most popular, as it digitalizes the entire guest journey from pre-stay to post-stay.


  • Your account manager will send you a welcome email for introduction and arrange a 15-minute call to organize the setup of your account
  • Our onboarding team will setup your account and organize an onboarding session(s) to explain you how the chatbots work and the menus and functionalities of the HiJiffy console.
    • Usually the pre-stay chatbot setup is quicker than the in-stay chatbot setup. In this case 2 onboarding sessions may be needed.
  • After the onboarding session, you account manager will guide you on:
    • Pre-stay: how to install the widget on the website and the booking pixel to track the number of reservations and amount.
    • In-Stay: how to activate the whatsapp campaigns

Key Features


  • Booking flow with booking engine integration 
  • Smart Alternatives to "No availability"
  • Price Checher against OTAs


  • PMS + CRM Integration 
    • Real-time integration
    • Scheduled integration 
    • Standard CSV integration

For both chatbots

  • Voice Assistant
    • 6 languages supported
    • Language autodetection
    • Advanced Neural Tech
  • Self-learning AI Capabilities
  • CSAT score (add on)
  • Sentiment Analysis
  • FAQs answers improvement

HIJiffy Console









Personal Settings

Support Level

  • Help Center articles
  • Chat with our support team in the console
  • Write an email to our support team
  • Dedicated Account Manager 
  • Metrics review: every 2 months
  • Videocall support from account manager: 2 hours/month
  • Customizations outside plans: subject to review

Want to upgrade?

Send an email to your account manager